從「入戲」到「出戲」――談醫患工作者如何從負面情緒中抽離【醫學人文】 試閱
In and Out of the Play: The Detachment from Negative Emotion of Doctor-Patient Relationship Practitioners
對於從事醫患協調工作的人員來說，迅速「入戲」，是從事本職工作的一項基本技能，但醫患工作接觸較多不良事件、負面情緒、衝突言語和矛盾氛圍，往往導致自身陷入負面情緒無法抽離。因此，「出戲」比「入戲」更加重要。關於「出戲」，則可以通過正念、放下、排解、幽默感，以及周圍人的幫助和鼓勵來作為策略參考。
Immediate getting-into-play is one of the essential skills for doctor-patient relationship coordination practitioners. Confronting with frequent adverse events, negative emotion and violence from conversation, depressive atmosphere, the doctor-patient relationship practitioners would immerse themselves into bad mood in day-to-day work. Under this certain circumstance, a rapid out-of-play might be more important. Rapid out-of-play could be achieved by being mindfulness, unloading some burden, alleviating, catching some sense of humor, and acquiring the encouragements and help from others.
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